Shipping policy
Regarding Domestic Shipping Fees (Japan)
■ Shipping Fees
Items are shipped via courier (Sagawa Express). Shipping fees are as follows:
・Hokkaido: ¥1,000 (tax included)
・Kanto / Kansai / Tokai: ¥550 (tax included)
・Hokuriku / Shinetsu / Chugoku: ¥700 (tax included)
・Tohoku / Shikoku / Kyushu: ¥800 (tax included)
・Okinawa: ¥1,600 (tax included)
* Shipping is free for orders over ¥3,980 (tax included).
* Additional fees may apply for remote islands. We will inform you by email when applicable.
■ Order Processing Time: 1–3 business days (excluding weekends and holidays)
■ Estimated Delivery Time After Shipment
Shipping Origin: Osaka Prefecture
・Hokkaido: 2–4 days
・Kanto / Kansai / Tokai: 1–2 days
・Hokuriku / Shinetsu / Chugoku: 1–2 days
・Tohoku / Shikoku / Kyushu: 1–2 days
・Okinawa: 2–4 days
■ Total Estimated Delivery Time (Order to Delivery)
・Hokkaido: 3–7 business days
・Kanto / Kansai / Tokai: 2–5 business days
・Hokuriku / Shinetsu / Chugoku: 2–5 business days
・Tohoku / Shikoku / Kyushu: 2–5 business days
・Okinawa: 3–7 business days
* Delivery delays may occur due to weather, natural disasters, or traffic conditions. Thank you for your understanding.
Regarding International Shipping Fees
■ Shipping Fees
Items are shipped via EMS.
Shipping fees are automatically calculated based on total package weight.
As shipments are sent from Japan, fees vary depending on the destination country or region.
For details about available countries, shipping fees, customs, and VAT, please refer to this page.
* Some areas may not be eligible for delivery.
* If the total order weight exceeds 30 kg, checkout cannot be completed. In this case, please contact us.
■ Order Processing Time: 1–3 business days (excluding weekends and holidays)
■ Estimated Delivery Time After Shipment
Shipping Origin: Japan
・China / South Korea / Taiwan: 2–5 business days
・Asia (excluding the above 3 countries): 3–9 business days
・Oceania / Canada / Mexico / Middle East / Europe: 5–12 business days
・United States (including overseas territories such as Guam): 6–15 business days
・Central & South America (excluding Mexico) / Africa: 6–15 business days
■ Total Estimated Delivery Time (Order to Delivery)
・China / South Korea / Taiwan: 3–8 business days
・Asia (excluding the above 3 countries): 4–12 business days
・Oceania / Canada / Mexico / Middle East / Europe: 6–15 business days
・United States (including overseas territories such as Guam): 7–18 business days
・Central & South America (excluding Mexico) / Africa: 7–18 business days
* Delivery time may vary depending on destination, customs, international carrier, or local delivery conditions.
For country-specific delivery estimates, please check the delivery information page.
About Taxes
For customers in Japan and the EU, our product prices are displayed including VAT/consumption tax.
For orders from other countries or regions, taxes are not included in the product price.
※ Depending on the customs regulations of the destination country/region, import taxes, customs duties, or handling fees may be charged upon delivery.
＜Regions where prices are tax‑inclusive＞
Japan / Belgium / Austria / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Finland / France / Germany / Greece / Hungary / Ireland / Italy / Latvia / Lithuania / Luxembourg / Malta / Netherlands / Poland / Portugal / Romania / Slovakia / Slovenia / Spain / Sweden / Monaco
Notes
・If there are issues such as out-of-stock items or incomplete address information, we will contact you separately.