Shopping Guid
How to order
Click the "Add to Cart" button on the product page to add the product to your cart.
Please proceed to payment from the cart, select your desired payment method,
Please complete your order.
Once your order is completed, you will receive an order confirmation email.
Please wait a little while until your item has been shipped.
*Overseas currencies are automatically translated based on the Japanese yen, so they may differ from the actual exchange rate.
★How to Use a Coupon
If you have a coupon code, you can enter it on the checkout page by clicking the [Check out] button from your cart. You will then have the option to input your coupon code.
Payment Method
We accept credit cards (VISA , Mastercard , AMEX , JCB) , PayPal , Shop Pay , Apple Pay , and Google Pay .
*Payment will be confirmed after your order is shipped.
Shipping methods and fees (within Japan only)
<Sagawa Express>
In addition to the product price, shipping costs will be charged at 550 yen to 1,600 yen (tax included, vary by prefecture).
Orders over ¥3,980 within Japan qualify for free shipping.
Shipping fees for each prefecture are as follows:
|
￥1,000(tax included) |
Hokkaido |
|
￥550(tax included) |
Kanto, Kansai, Tokai |
|
￥700(tax included) |
Hokuriku, Shinetsu, and Chugoku |
|
￥800(tax included) |
Tohoku, Shikoku, Kyushu |
|
￥1,600(tax included) |
Okinawa |
About international shipping
Regarding shipping fees outside of Japan
■We ship via EMS or DHL Express.
EMS is a cost-effective shipping option for customers who wish to keep shipping costs low. DHL Express offers faster delivery and generally smoother customs clearance procedures, making it our recommended shipping method for deliveries to Europe.
＜Countries We Ship To＞
Algeria/Argentina/Australia/Austria/Azerbaijan/Bahrain/Bangladesh/Barbados/Belgium/Bhutan/Brazil/Brunei/Bulgaria/Cambodia/Canada/Chile/China/Christmas Island/Colombia/Costa Rica/Croatia/Cyprus/Czechia/Côte d’Ivoire/Denmark/Djibouti/Ecuador/Egypt/El Salvador/Estonia/Ethiopia/Finland/France/French Guiana/Gabon/Germany/Ghana/Greece/Guernsey/Guyana/Honduras/Hong Kong SAR/Hungary/India/※1Indonesia/Iraq/Ireland/Isle of Man/Italy/Jamaica/Japan/Jersey/Jordan/Kenya/Kuwait/Laos/Latvia/Lebanon/Liechtenstein/Lithuania/Luxembourg/Macao SAR/Madagascar/Malaysia/Maldives/Malta/Martinique/Mauritius/Mexico/Monaco/Mongolia/Morocco/Myanmar (Burma)/Nepal/Netherlands/New Zealand/Nigeria/Norfolk Island/Norway/Oman/Pakistan/Panama/Papua New Guinea/Paraguay/Peru/Philippines/Poland/Portugal/Qatar/Réunion/Romania/San Marino/Saudi Arabia/Senegal/Singapore/Slovakia/Slovenia/Solomon Islands/South Korea/Spain/Sri Lanka/Sweden/Switzerland/Taiwan/Tanzania/Thailand/Togo/Tunisia/Türkiye/Uganda/Ukraine/United Arab Emirates/United Kingdom/※2United states of america/Uruguay/Venezuela/Vietnam
※1 A taxpayer identification number (NPWP) is required for Indonesia.
※2 Customs duties will be charged at checkout.
Shipping fees will be calculated automatically based on the package weight.
Please review the estimated shipping costs below for delivery destinations (country/region) from Japan.
*This shipping rate table is displayed in Japanese yen.
| Weight | China, South Korea & Taiwan | Asia (excluding China, South Korea & Taiwan) | Oceania, Canada, Mexico, Middle East & Europe (excluding EU Member States) | Latin America (excluding Mexico) & Africa | United States (including Guam and other overseas territories) | European Union (EU Member States) |
|---|---|---|---|---|---|---|
| Up to 500g | JPY 1,450 | JPY 1,900 | JPY 3,150 | JPY 3,600 | JPY 3,900 | DHL Express Only |
| Up to 600g | JPY 1,600 | JPY 2,150 | JPY 3,400 | JPY 3,900 | JPY 4,180 | |
| Up to 700g | JPY 1,750 | JPY 2,400 | JPY 3,650 | JPY 4,200 | JPY 4,460 | |
| Up to 800g | JPY 1,900 | JPY 2,650 | JPY 3,900 | JPY 4,500 | JPY 4,740 | |
| Up to 900g | JPY 2,050 | JPY 2,900 | JPY 4,150 | JPY 4,800 | JPY 5,020 | |
| Up to 1kg | JPY 2,200 | JPY 3,150 | JPY 4,400 | JPY 5,100 | JPY 5,300 | |
| Up to 1.25kg | JPY 2,500 | JPY 3,500 | JPY 5,000 | JPY 5,850 | JPY 5,990 | |
| Up to 1.5kg | JPY 2,800 | JPY 3,850 | JPY 5,550 | JPY 6,600 | JPY 6,600 | |
| Up to 1.75kg | JPY 3,100 | JPY 4,200 | JPY 6,150 | JPY 7,350 | JPY 7,290 | |
| Up to 2kg | JPY 3,400 | JPY 4,550 | JPY 6,700 | JPY 8,100 | JPY 7,900 | |
| Up to 2.5kg | JPY 3,900 | JPY 5,150 | JPY 7,750 | JPY 9,600 | JPY 9,100 | |
| Up to 3kg | JPY 4,400 | JPY 5,750 | JPY 8,800 | JPY 11,100 | JPY 10,300 | |
| Up to 3.5kg | JPY 4,900 | JPY 6,350 | JPY 9,850 | JPY 12,600 | JPY 11,500 | |
| Up to 4kg | JPY 5,400 | JPY 6,950 | JPY 10,900 | JPY 14,100 | JPY 12,700 | |
| Up to 4.5kg | JPY 5,900 | JPY 7,550 | JPY 11,950 | JPY 15,600 | JPY 13,900 | |
| Up to 5kg | JPY 6,400 | JPY 8,150 | JPY 13,000 | JPY 17,100 | JPY 15,100 | |
| Up to 5.5kg | JPY 6,900 | JPY 8,750 | JPY 14,050 | JPY 18,600 | JPY 16,300 | |
| Up to 6kg | JPY 7,400 | JPY 9,350 | JPY 15,100 | JPY 20,100 | JPY 17,500 | |
| Up to 7kg | JPY 8,200 | JPY 10,350 | JPY 17,200 | JPY 22,500 | JPY 19,900 | |
| Up to 8kg | JPY 9,000 | JPY 11,350 | JPY 19,300 | JPY 24,900 | JPY 22,300 | |
| Up to 9kg | JPY 9,800 | JPY 12,350 | JPY 21,400 | JPY 27,300 | JPY 24,700 | |
| Up to 10kg | JPY 10,600 | JPY 13,350 | JPY 23,500 | JPY 29,700 | JPY 27,100 | |
| Up to 11kg | JPY 11,400 | JPY 14,350 | JPY 25,600 | JPY 32,100 | JPY 29,500 | |
| Up to 12kg | JPY 12,200 | JPY 15,350 | JPY 27,700 | JPY 34,500 | JPY 31,900 | |
| Up to 13kg | JPY 13,000 | JPY 16,350 | JPY 29,800 | JPY 36,900 | JPY 34,300 | |
| Up to 14kg | JPY 13,800 | JPY 17,350 | JPY 31,900 | JPY 39,300 | JPY 36,700 | |
| Up to 15kg | JPY 14,600 | JPY 18,350 | JPY 34,000 | JPY 41,700 | JPY 39,100 | |
| Up to 16kg | JPY 15,400 | JPY 19,350 | JPY 36,100 | JPY 44,100 | JPY 41,500 | |
| Up to 17kg | JPY 16,200 | JPY 20,350 | JPY 38,200 | JPY 46,500 | JPY 43,900 | |
| Up to 18kg | JPY 17,000 | JPY 21,350 | JPY 40,300 | JPY 48,900 | JPY 46,300 | |
| Up to 19kg | JPY 17,800 | JPY 22,350 | JPY 42,400 | JPY 51,300 | JPY 48,700 | |
| Up to 20kg | JPY 18,600 | JPY 23,350 | JPY 44,500 | JPY 53,700 | JPY 51,100 | |
| Up to 21kg | JPY 19,400 | JPY 24,350 | JPY 46,600 | JPY 56,100 | JPY 53,500 | |
| Up to 22kg | JPY 20,200 | JPY 25,350 | JPY 48,700 | JPY 58,500 | JPY 55,900 | |
| Up to 23kg | JPY 21,000 | JPY 26,350 | JPY 50,800 | JPY 60,900 | JPY 58,300 | |
| Up to 24kg | JPY 21,800 | JPY 27,350 | JPY 52,900 | JPY 63,300 | JPY 60,700 | |
| Up to 25kg | JPY 22,600 | JPY 28,350 | JPY 55,000 | JPY 65,700 | JPY 63,100 | |
| Up to 26kg | JPY 23,400 | JPY 29,350 | JPY 57,100 | JPY 68,100 | JPY 65,500 | |
| Up to 27kg | JPY 24,200 | JPY 30,350 | JPY 59,200 | JPY 70,500 | JPY 67,900 | |
| Up to 28kg | JPY 25,000 | JPY 31,350 | JPY 61,300 | JPY 72,900 | JPY 70,300 | |
| Up to 29kg | JPY 25,800 | JPY 32,350 | JPY 63,400 | JPY 75,300 | JPY 72,700 | |
| Up to 30kg | JPY 26,600 | JPY 33,350 | JPY 65,500 | JPY 77,700 | JPY 75,100 |
| Weight | China, South Korea & Taiwan | Asia (excluding China, South Korea & Taiwan) | Oceania, Canada, Mexico, Middle East & Europe (excluding EU Member States) | Latin America (excluding Mexico) & Africa | European Union (EU Member States) | |
|---|---|---|---|---|---|---|
| Up to 30kg | Deliveries to European Union (EU) member states are available via DHL Express only. Shipping charges are automatically calculated at checkout based on the destination and package weight. DHL Express is currently unavailable for shipments to the United States. | |||||
*Delivery may not be possible in some areas.
*If the total weight of your order exceeds 30 kg , we will be unable to complete the payment, so please contact our shop.
※Depending on the destination country outside Japan, customs duties, VAT, or other taxes may be incurred and will be the responsibility of the customer. Please pay these charges upon delivery.
remarks
・Products are normally shipped within 1 to 3 business days.
If any problems occur, such as a shortage of items, we will contact you separately.
・If the order is received on a weekend or public holiday, it will be shipped on the next business day.
Regarding re-shipment of products returned due to an extended absence or refusal to accept the delivery, we will only do so after you have transferred the necessary costs, including shipping and packaging materials.
Please note that any bank transfer fees associated with payment will be borne by the customer.
If we are unable to confirm the transfer to the designated account within the deadline, we will refund the amount after offsetting necessary expenses.
In this case, please note that we will not be able to resend the product.
If you are unable to receive your ordered items due to refusal to accept them for personal reasons or due to an extended absence, we may be forced to restrict your use of this website.
If you have a problem with a returned item, please contact us here .
Returns and Exchanges
We offer a 30-day return policy, which allows you to request a return up to 30 days after receiving the item.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags attached and in the original packaging. Your receipt or proof of purchase will also be required.
To initiate a return, please contact us at kimmidoll.japan@yujin-corporation.com . Returns must be shipped to the following address: 530-0043, Osaka Prefecture, Tenma 3-12-8, Kita-ku, Osaka City, Osaka Prefecture , Japan
If your return is accepted, you will receive a return shipping label and instructions on how and where to ship your package. Items returned prior to your return request will not be accepted.
If you have any questions regarding returns, please feel free to contact us at kimmidoll.japan@yujin-corporation.com .
■ Damage and problems
Please inspect your items upon receipt of your order and contact us immediately if the item is defective or damaged, or if you received the wrong item, so we can assess the issue and address it appropriately.
■ Exceptions / Non-returnable items
Certain types of products cannot be returned, including perishable items ( e.g. food, flowers, plants ) , customized items ( e.g. special orders, personalized items ) , and personal care items ( e.g. beauty products ) . We also cannot accept returns of hazardous materials, flammable liquids or gases. If you have any questions about a specific product, please contact us.
■ We regret that we cannot accept returns on sale items or gift cards.
■ Exchange
The fastest way to get what you want is to return your item and purchase a new item separately once your return has been accepted.
■ The European Union's 14 -day cooling off period
Notwithstanding the above, if your merchandise is being shipped within the European Union, you have the right to cancel or return your order within 14 days for any reason, without having to provide a justification. As above, but the goods must be in the same condition as when you received them, unworn or unused, with tags still attached and in the original packaging. A receipt or proof of purchase will also be required.
■ Refunds
You will be notified once your return has been received and inspected. You will also be notified if your refund has been approved. If approved, you will automatically receive a refund to your original payment method within 10 business days. It may take some time for your bank or credit card company to process your refund and pay you.
If more than 16 business days have passed since we approved your return, please contact us at kimmidoll.japan@yujin-corporation.com .
<Cases where returns or exchanges cannot be accepted>
- Requests based on customer preferences, such as the product being different from what was expected or the order being incorrect
- If you have already used
- Products that have become dirty, scratched, smelly, or damaged while in the customer's possession
- If the product (including accessories and packaging) is returned to us in a condition that is significantly different from when it was delivered
We try to reproduce the product images displayed on the shop page as accurately as possible to the actual product, but please note that the texture and color may appear slightly different depending on your viewing environment such as your device or monitor.
*If you wish to return the product, we will contact you with the method specified by our store, so please use that method.
*The maximum refund will be the amount you paid plus return shipping costs.
*Please note that we cannot accommodate requests for price reductions or free provision of products due to defects.
Company name and contact details
|
Company Name |
Yujin Co., Ltd. |
|
address |
〒530-0043 Osaka City, Kita Ward, Tenma 3-12-8 |
|
TEL |
06-6242-0770 |
|
Opening times |
Weekdays 10:00–18:00 (JST, Japan Standard Time) Excluding Saturdays, Sundays, public holidays, and long holidays. |
|
inquiry |
Please contact us using the inquiry form. |
*Please refrain from contacting us for any inquiries other than those regarding products or orders.