Privacy policy

Last Updated: December 9, 2024

This Privacy Policy explains how Kimmidoll Japan ("we", "our", or "us") collects, uses, and discloses your personal information when you access kimmidoll-japan.yujin-corporation.com (the “Site”), use our services, make purchases on the Site, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to users of the Services, whether or not they are customers, website visitors, or otherwise individuals from whom we collect information according to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for operational, legal, or regulatory reasons. When we revise the Privacy Policy, we will post the updated version on the Site, update the “Last Updated” date, and take any additional measures required under applicable law.

Personal Information We Collect and How We Use It

To provide the Services, we have collected personal information from various sources over the past 12 months, as described below. The types of information we collect and use depend on how you interact with us.

In addition to the specific uses described below, we may use the information we collect for communication with you, providing or improving the Services, complying with legal obligations, enforcing applicable Terms of Use, and protecting or defending our rights, the Services, and the rights of users or others.

Personal Information We Collect

The types of personal information we collect depend on how you use the Site and Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you. Below are the categories and specific types of personal information we collect.

Information You Provide Directly

Information you submit to us directly through the Services may include:

  • Contact Information: Such as your name, address, phone number, and email address.
  • Order Information: Such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Such as username, password, security questions, and other information used for securing your account.
  • Customer Support Information: Including any messages you choose to provide when communicating with us.

Certain features of the Services may require you to provide specific information. Choosing not to provide this information may limit your ability to use these features.

Information We Collect Automatically

We may automatically collect certain information about your interactions with the Services (“Usage Data”), including through cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, network connection details, IP address, interaction data, and other usage-related information.

Information We Receive from Third Parties

We may also receive personal information about you from external services such as vendors or service providers acting on our behalf, including:

  • Companies supporting our Site and Services, such as Shopify.
  • Payment processors that collect payment information (bank account, credit or debit card information, billing address) to fulfill your orders and provide requested services.
  • Third-party tracking technologies, such as pixels, web beacons, SDKs, or cookies, which may collect certain information automatically when you interact with our Services.

All information received from third parties is handled in accordance with this Privacy Policy.

How We Use Personal Information

  • Providing Products and Services: We use personal information to process payments, fulfill orders, send order and account notifications, manage accounts, arrange shipments, handle returns and exchanges, and improve your shopping experience.
  • Marketing and Advertising: We may use your information for advertising and promotional purposes through email, SMS, postal mail, or online targeted advertising.
  • Security and Fraud Prevention: We use personal information to detect, investigate, and prevent fraudulent or malicious activity.
  • Communication and Service Improvement: We use personal information to provide customer service and enhance the Services.

Cookies

Like many websites, our Site uses Cookies. For details about Shopify Cookies, please visit https://www.shopify.com/legal/cookies. We use Cookies to enhance and optimize the Services, perform analytics, and customize your experience.

You may delete or block Cookies through your browser settings, but doing so may negatively impact functionality.

We recognize Global Privacy Control (GPC) signals as opt-out requests for certain types of data use. For more information, visit https://globalprivacycontrol.org/.

How We Disclose Personal Information

We may disclose personal information to external services for business purposes, including:

  • Vendors providing services on our behalf (IT management, payment processing, data analysis, customer support, fulfillment, and shipping).
  • Business and marketing partners.
  • Affiliated companies within our corporate group.
  • Legal compliance, enforcement, or protection purposes.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If a child has provided personal information, parents or guardians may contact us to request deletion.

Security and Retention

While we take reasonable security measures, no system is completely secure. Your personal information may not be protected during transmission. Avoid sending sensitive information through insecure channels.

The retention period for your personal information depends on legal requirements, business needs, and account activity.

Your Rights

Your rights may vary based on your location and applicable law. These may include:

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt-Out of Sale/Sharing/Targeted Advertising
  • Right to Restrict Processing
  • Right to Withdraw Consent
  • Right to Appeal
  • Right to Manage Communication Preferences

You may exercise these rights via the contact information below.

Complaints

If you have concerns about our data practices, you may contact us. Depending on your region, you may also file a complaint with your local data protection authority. For EEA residents, authorities are listed at this link.

International Users

Your information may be transferred or processed outside your country of residence. When transferring data outside Europe, we use recognized transfer mechanisms such as Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at kimmidoll.japan@yujin-corporation.com or by mail at: Osaka-shi, Kita-ku, Tenma 3-12-8, Osaka 530-0043, Japan.

Unless stated otherwise, we are the data controller of your personal information.